An independent patient advocate is your personal guide through the often overwhelming healthcare system. We help you understand your medical options, coordinate care, communicate with providers, and ensure your voice is heard.

Anyone feeling confused or frustrated with navigating their healthcare. This includes individuals with chronic illnesses, those managing complex medical cases, seniors transitioning care, and families caring for loved ones.

It starts with a case assessment to understand your unique needs. From there, we create a tailored plan, whether it’s assistance with medical billing, coordinating care teams, or ensuring you’re fully informed about treatment options, or something else!

We assist with a wide range of healthcare challenges, including resolving billing disputes, coordinating care across multiple providers, understanding complex diagnoses, and navigating insurance. If it feels overwhelming, we’re here to help.

While family support is invaluable, a professional advocate brings specialized knowledge of healthcare systems, medical terminology, and processes. We complement your family’s efforts, reducing stress and the probability of important information being overlooked.

No! We work with patients across the country. Many of our services are provided virtually, allowing us to assist no matter where you are.

Absolutely. We take your privacy very seriously. All personal and health information shared with us is kept confidential and handled in compliance with HIPAA regulations and industry best practices.

Our patient advocacy services are not covered by insurance, including Medicare and Medicaid. However, they may qualify as a tax-deductible expense. We recommend consulting with a tax or legal professional to explore this potential. All fees are privately paid and are an investment in your health and peace of mind. Our patient advocacy services help ensure you or your loved ones receive the care, attention, and support you deserve—because your health is worth it.

Costs depend on the level and type of support you need. We offer transparent pricing as part of the case assessment process, and our goal is to provide value far exceeding the cost of our services.

If personalized individual advocacy isn’t within your budget, we recommend Patient Advocacy for Dummies. This crash course beginner guide to self-advocacy is packed with actionable advice to help you navigate the healthcare system and advocate for yourself or a loved one. Additionally, we’re developing other self-help resources to empower you on your healthcare journey—stay tuned for updates on new tools and guides coming soon!

No, Wayfinder Patient Advocates does not provide medical advice. Our role is to empower and equip you with the knowledge and resources you need to make informed decisions about your healthcare. While we don’t diagnose, examine, or administer treatment, we’re here to guide you through the complexities of the healthcare system, so you can confidently advocate for the care you deserve with your clinical care team.

Once you submit a case consultation request, we’ll review it and reach out to you. Due to limited availability, we approve new clients on a case-by-case basis to ensure we provide the highest quality service. If approved, we can typically begin within a week.

We partner with organizations ready to lead—not follow—in healthcare advocacy. Whether you're a Fortune 500 company, a nonprofit, or a healthcare provider, we create solutions that drive measurable impact.

While we’re committed to improving patient advocacy broadly, we selectively partner with brands and organizations that align with our mission and values. This allows us to deliver the high level of quality and personalized service that our clients deserve.

Absolutely. All our programs are designed with measurable outcomes in mind. We can build key performance indicators and other success benchmarks specific to your project.

Advocacy improves patient satisfaction, reduces errors, and fosters trust between patients and healthcare providers. For brands, it shows a commitment to improving healthcare experiences and aligns with values-driven business practices.

Always. Off-the-shelf solutions aren’t in our DNA. Every strategy we create is built for your organization’s unique goals.

Let's talk. Click HERE to learn more and share your event details. We’ll follow up to discuss availability and how we can create an impactful experience together.

We can help identify your challenges and goals and recommend solutions tailored to your needs.

Dr. Nichole Davis, founder of Wayfinder Patient Advocates, is the author of Patient Advocacy for Dummies and has been recognized by Forbes, Modern Healthcare, and Crain’s Business for her contributions to both the healthcare and patient advocacy fields. As a sought-after speaker and collaborator, Wayfinder Patient Advocates is at the forefront of advancing advocacy and equity in healthcare.

Visit our “For Patients” page under the Work With Us drop-down menu at the top of the webpage, and click "Book a Case Assessment". Once submitted, we’ll review your request and reach out to schedule your session if approved.

Our combination of professional expertise, lived experience, and personalized care sets us apart. We focus on empowering clients with actionable knowledge while providing compassionate, tailored support.

While our primary expertise is in U.S.-based healthcare systems, we can offer general guidance and advocacy strategies for international clients navigating care within the U.S.

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Absolutely. Our extensive network includes healthcare professionals, legal advisors, and nonprofit leaders who support our clients with specialized expertise. These collaborations ensure that we deliver results that few others can replicate.

Private patient advocacy services can save you time, money, and stress while ensuring the best possible care. It’s not just about navigating healthcare—it’s about empowering you to make decisions with confidence and peace of mind.