An independent patient advocate is your personal guide through the often overwhelming healthcare system. We help you understand your medical options, coordinate care, communicate with providers, and ensure your voice is heard.

Anyone feeling confused or frustrated with navigating their healthcare. This includes individuals with chronic illnesses, those managing complex medical cases, seniors transitioning care, and families caring for loved ones.

It starts with a case assessment to understand your unique needs. From there, we create a tailored plan, whether it’s assistance with medical billing, coordinating care teams, or ensuring you’re fully informed about treatment options, or something else!

We assist with a wide range of healthcare challenges, including resolving billing disputes, coordinating care across multiple providers, understanding complex diagnoses, and navigating insurance. If it feels overwhelming, we’re here to help.

While family support is invaluable, a professional advocate brings specialized knowledge of healthcare systems, medical terminology, and processes. We complement your family’s efforts, reducing stress and the probability of important information being overlooked.

No! We work with patients across the country. Many of our services are provided virtually, allowing us to assist no matter where you are.

Absolutely. We take your privacy very seriously. All personal and health information shared with us is kept confidential and handled in compliance with HIPAA regulations and industry best practices.

Our patient advocacy services are not covered by insurance, including Medicare and Medicaid. However, they may qualify as a tax-deductible expense. We recommend consulting with a tax or legal professional to explore this potential.

All fees are privately paid and are an investment in your health and peace of mind. Our patient advocacy services help ensure you or your loved ones receive the care, attention, and support you deserve—because your health is worth it.

Costs depend on the level and type of support you need. We offer transparent pricing as part of the case assessment process, and our goal is to provide value far exceeding the cost of our services.

If personalized individual advocacy isn’t within your budget, we recommend Patient Advocacy for Dummies. This crash course beginner guide to self-advocacy is packed with actionable advice to help you navigate the healthcare system and advocate for yourself or a loved one. Additionally, we’re developing other self-help resources to empower you on your healthcare journey—stay tuned for updates on new tools and guides coming soon!

No, Wayfinder Patient Advocates™ does not provide medical advice. Our role is to empower and equip you with the knowledge and resources you need to make informed decisions about your healthcare. While we don’t diagnose, examine, or administer treatment, we’re here to guide you through the complexities of the healthcare system, so you can confidently advocate for the care you deserve with your clinical care team.

Once you submit a case consultation request, we’ll review it and reach out to you. Due to limited availability, we approve new clients on a case-by-case basis to ensure we provide the highest quality service. If approved, we can typically begin within a week.